FAQs

FAQs/Event Dates

Delivery

Can I have an order delivered ‘Next Day’?

Yes, for any orders placed before 1pm, you can opt for a ‘Next Day’ delivery service. Delivery will be on the next working day.

How soon will I get my order?

There are 3 options for delivery:

Economy Delivery

Economy UK Mainland Deliveries are usually dispatched within 5 working days, but please note that during busy sale periods this is likely to increase to orders being dispatched within 10-14 working days. Up-to-date delivery time frames are shown at the point of checkout. Please note that Saturdays, Sundays, Closure Dates and Bank Holidays are not classed as working days.

Priority Delivery

Priotrity UK Mainland Deliveries are processed the same day but will usually be dispatched within 3 working days. Please note that Saturdays, Sundays, Closure Dates and Bank Holidays are not classed as working days.

Next Working Day Delivery

Priority Next Working Day UK Mainland Deliveries are processed and dispatched the same day so long as the order is placed before 13.00 between Monday - Friday. Please note that any orders placed over the Weekend, or on a Closure Dates, and on a Bank Holiday will be dispatched on the next working day. For a full list of our company closure dates, please take a look at our Contact Us page.

If, for any reason we are unable to process your order for Next Working Day Delivery, we will advise you by email, and your order will be processed on the next working day unless we receive further instructions from you.  If any goods are unavailable at the time you place your order, or need to be ordered in especially, we will also notify you, therefore a Next Working Day Delivery will not be possible in this instance.

Do you deliver outside the UK?

Yes, we deliver to countries all over the world. Please select your country on the checkout page, and the relevant shipping costs will be applied.

Do you charge for delivery?

Yes – an exact ‘postage, packaging and handling’ amount will be shown at the checkout.

Other

What is the least amount that I can order?

The minimum order is 0.5m, we will supply part metre thereafter.

 

We offer wholesale discounts for any orders over £200! See below which codes you may be eligible for:

To get 5% off orders over £200 use code: BULK200

To get 7.5% off orders over £400 use code: BULK400

To get 10% off orders over £750 use code: BULK750

To get 12.5% off orders over £1000 use code: BULK1000

 

Do you have special offers or ‘Sale’ fabrics?

We have a selection of ‘Sale’ fabrics, these are shown on the web site under ‘Sale’.

What do I do if there is a fault with the fabric?

Provided that the fabric has not been ‘cut’ we will replace it.

Payment

How do I pay?

Payments are directed to a secure 3rd party payment terminal via the ‘Checkout’ – options include PayPal and WorldPay. A wide range of credit and debit cards are accepted, including Visa, MasterCard, Maestro, and Electron.

Samples

Can I order a sample?

Yes, this option is available. Simply choose your fabric and add the sample to your basket. You will then need to proceed through the checkout process as normal. Generally, our samples measure approximately 10cm x 15cm. If a bigger sample is necessary to display the pattern repeat on the fabric a larger sample will be cut.

Do you charge for samples?

Yes, samples are available at £3.00 each.

Sample Orders

Sample orders are currently being dispatched within 5 working days of order, and are usually sent via Royal Mail unless placed with other products, in which case they may be sent by an alternative courier. Please note that this delivery timeframe is likely to increase to 10-14 working days within busy sale periods.current working days do not include Weekends or Public Holidays.

 

Event Dates

We host regular Pop-Up Shop Events at locations all around the UK throughout the year, as well as hold Open Days at our warehouse and exhibit at various Craft Shows.

Come and join us at an event near you where you can come and see, feel and shop all our amazing fabrics, and benefit from incredible discounts and offers.

Our Upcoming Events are:

Thursday 4th - Saturday 6th September - FARNBOROUGH - The Creative Craft Show and The Stitching Show - Farnborough International - 9.30am - 4.30pm.

Tuesday 23rd September 2025 - TAMWORTH - Wilnecote Parish Hall, 289 Watling Street, Wilnecote, Tamworth, B77 5BQ - 10am - 1pm.

Tuesday 23rd September 2025 - WARWICK - Hatton Park Village Hall, 25 Quinton Close, Hatton Park, Warwick, CV35 7TN - 3pm - 5.30pm.

Wednesday 24th September 2025 - TAUNTON - Staplegrove Village Hall, 214 Staplegrove Road, Taunton, TA2 6AL - 12pm - 4pm.

Thursday 25th - Saturday 27th September 2025 - EXETER - The Creative Craft Show and The Stitching Show - Westpoint, Exeter - 9.30am - 4.30pm.

Sunday 28th September 2025 - TRURO - Malpas Village Hall, Malpas Road, Truro, Cornwall, TR1 1SQ - 2.30pm - 5.30pm.

Friday 3rd - Sunday 5th October 2025 - WAREHOUSE OPEN DAYS @ ILKESTON - Unit 9B, Merlin Way, Quarry Hill Industrial Estate, Ilkeston, Derbyshire, DE7 4RA - 10am - 3pm.

Thursday 9th - Sunday 12th October 2025 - LONDON - The Black Shop, 11 Caledonian Road, Kings Cross, London, N1 9DX - 10am - 4pm.

Tuesday 14th October 2025 - HASTINGS - Pett Village Hall, Pett Road, Pett, Hastings, East Sussex, TN35 4HB - 12pm - 3pm.

Wednesday 15th October 2025 - CANTERBURY - Petham Village Hall, Church Lane, Petham, CT4 5RD - 12pm - 3.30pm.

Thursday 23rd - Sunday 26th October 2025 - GLASGOW  - The Creative Craft Show and The Stitching Show, Hall 4, SEC, Glasgow - 10am - 4.30pm (4pm on Sunday).

Monday 27th October 2025 - KIRKCALDY - Kirkcaldy Masonic Halls, Forth Avenue, Kirkcaldy, KY2 5PN - 1pm - 4pm.

Tuesday 28th October 2025 - ABERDEEN - The Garden Lounge, Fountain Hall Church at the Stocket, Harcourt Road, Aberdeen, AB15 5NZ - 11am - 2pm.

Wednesday 29th October 2025 - FORT WILLIAM - Inverlochy Villlage Hall, The Braxi Hall, Nevis Road, Inverlochy, Fort William, PH33 6LY - 10am - 1pm.

Thursday 30th October - Sunday 2nd November 2025 - BIRMINGHAM - The Creative Craft Show and Sewing For Pleasure (Winter Edition) - NEC, Birmingham - 9.30am - 5pm (4.30pm on Sunday).

Saturday 15th November 2025 - NORWICH - Old Lakenham Community Centre, 44 Harwood Road, Lakenham, Norwich, NR1 2NG - 10am - 1pm

Thursday 20th - Sunday 23rd November 2025 - HARROGATE -  Address & Times TBC

Saturday 13th December 2025 - MANCHESTER - Lawton Moor Methodist Church, 78 - 88 Button Lane, Wythenshawe, Manchester, M23 0ND - 10am - 2pm.

Saturday 10th January 2026 - BIRMINGHAM - The Black Horse, 953-955 Bristol Street South, Northfield, Birmingham, B31 2QT - 11am - 5pm.

Saturday 24th January 2026 - CAMBRIDGE - Coton Village Hall, 56 High Street, Coton, CB23 7PL - 3pm - 5.30pm.