Contact Us:-

For general enquiries with regards to our dress making fabrics or sewing accessories, please contact our customer service team by email and they will be more than happy to assist you. 

If you have a query or question relating to your order, please send an email to quoting your order number and details about your query, and one of our designated team will respond back to you as soon as possible, during office opening times (please allow up to 48 hours during busy times).

Our website operates 24 hours per day, 7 days per week, although our customer service department is open between the hours of 07.30 and 17.00 Monday to Thursday, and 07.30 until 14.00 on Fridays.

Please note that our customer service department will be closed on the following dates during 2023 & 2024:-

25th December - Christmas Day

26th December - Boxing Day

27th December - Customer Service Closure Day

28th December - Customer Service Closure Day

29th December - Customer Service Closure Day

1st January 2024 - New Year's Day

29th March 2024 - Good Friday

1st April 2024 - Easter Monday

6th May 2024 - Early May Bank Holiday

27th May 2024 - Spring Bank Holiday

26th August - Summer Bank Holiday

25th December 2024 - Christmas Day

26th December 2024 - Boxing Day

  • Email:

  • Postal Address: Lady McElroy (C/O RST Group, incorporating McElroy Fabrics) Unit 9B, Merlin Way, Quarry Hill Industrial Park, Ilkeston, Derbyshire, DE7 4RA, United Kingdom.

Contact us
Send us a message and we’ll get back to you as quickly as possible.